Live Chat & Approvals
💬 Communicate and Approve Work Instantly
Chat with technicians, approve quotes, and authorize additional work directly from the app. Real-time communication eliminates delays and keeps projects moving forward smoothly.
الفوائد الرئيسية
Faster decisions, better communication
الدردشة المباشرة مع الفني
Message technicians directly during their visit. Ask questions, provide access codes, or clarify instructions instantly.
Quick Quote Approvals
Review and approve repair quotes with one tap. Technician can proceed immediately without waiting.
مشاركة الصور والفيديو
Technicians can share photos of issues directly in chat. See exactly what needs repair before approving work.
Digital Authorizations
Approve additional work, scope changes, or emergency repairs with legally binding digital signature.
سجل الدردشة الكامل
All conversations archived and searchable. Reference past discussions and decisions anytime.
كيف يعمل
التواصل والموافقة في الوقت الفعلي
الفني يكتشف مشكلة
During inspection, technician finds defect requiring repair. Takes photos and creates quote directly in mobile app.
إخطار
Client receives push notification about quote. Tap to open app and see details with photos.
الدردشة للاستيضاح
Ask questions via chat if needed. Technician responds immediately with additional photos or explanation.
الموافقة بنقرة واحدة
Review quote details and tap approve button. Technician receives authorization instantly.
يتم المتابعة فوراً
Technician completes repair on the spot. No delays waiting for phone calls or email approvals.
هل أنت مستعد للتواصل الفوري؟
Start chatting and approving work in real-time. Try FireWATCH free for 14 days.