Emergency Requests
🚨 Get Urgent Help When You Need It Most
Submit emergency service requests with priority routing. Real-time technician dispatch and ETA tracking. Get help fast when fire safety equipment fails or urgent repairs are needed.
Key Benefits
Fast response when every minute counts
One-Tap Emergency Button
Red emergency button prominently displayed in app. Tap once to instantly alert dispatch and nearest technicians.
Priority Routing
Emergency requests jump to front of queue. Nearest available technician automatically assigned.
Real-Time ETA
See estimated arrival time as soon as technician is dispatched. Live updates as they travel to your location.
Direct Communication
Call or message assigned technician directly. Provide additional details or access instructions.
Emergency History
Track all emergency requests and response times. Valuable data for safety planning and insurance.
How It Works
Get emergency help in seconds
Tap Emergency Button
Open client app and tap red emergency button. Describe issue briefly or select from common emergency types.
Automatic Dispatch
System alerts control center and finds nearest available technician. Emergency request created with priority status.
Technician Assigned
Receive notification when technician is assigned. See their name, photo, ETA, and contact information.
Track Arrival
Watch live map showing technician location and progress. Get notified when they're 5 minutes away.
Issue Resolved
Technician arrives and resolves emergency. Receive detailed report and invoice immediately after completion.
Ready for 24/7 Emergency Support?
Never be left without help when fire safety emergencies strike. Try FireWATCH free for 14 days.