Master Fire Protection Maintenance With Confidence
Access comprehensive guides, KPI standards, technical procedures, and compliance resources designed for fire protection professionals.
Start Strong with FireWATCH
A clear understanding of how FireWATCH works and its key components
What Is FireWATCH?
A cloud-based digital platform designed exclusively for managing fire protection system maintenance, inspections, compliance, reporting, and workflows.
How FireWATCH Works
Complete ecosystem connecting Control Center, Technician App & Client App — all working in real time to eliminate paperwork.
System Requirements
Web browser • Android & iOS • No servers • No installation required
Languages
🇸🇦 Arabic (العربية) • 🇬🇧 English • More languages coming soon
Platform User Guides
Step-by-step guides to help every user work efficiently
Control Center
For companies & managers
- Dashboard overview
- Digital contracts
- Visit scheduling
- KPI management
- Reports & certificates
Technician App
Built for field work
- Smart calendar
- Digital forms
- Photo evidence
- Offline mode
- Equipment history
Client App
For transparency & trust
- Asset dashboards
- Service history
- Emergency requests
- Invoices & payments
- Live chat
KPIs & Inspection Standards
Technical authority aligned with NFPA & Civil Defense
KPI Library
Standardized KPIs for all systems:
- Fire Pump Systems
- Fire Alarm Systems
- Sprinkler Systems
- FM-200/NOVEC/CO₂
- Extinguishers
Deficiency Levels
🚨 Critical - Immediate action
⚠️ Non-Critical - Needs action
ℹ️ Impairment - With limits
Examples & Templates
Real KPI samples with:
- Expected actions
- Procedures
- Arabic & English
- Downloadable formats
How-To Guides & Procedures
Clear operational guidance aligned with industry standards
Inspection Procedures
Step-by-step procedures aligned with NFPA standards
Testing & Commissioning
System testing and commissioning protocols
Preventive Maintenance
Optimal maintenance schedules and procedures
Corrective Maintenance
Efficient handling of repairs and actions
Emergency Response
Protocols for emergency situations
Technician Safety
Safety best practices and guidelines
Fire Protection Systems Covered
Complete support for all major fire protection systems
Automatic Systems
- ✓ Fire Sprinkler Systems
- ✓ Fire Pump Sets
- ✓ Hydrant Systems
- ✓ Hose Reels
- ✓ Water Storage Tanks
Detection & Suppression
- ✓ Fire Alarm Systems
- ✓ FM-200 Systems
- ✓ NOVEC 1230 Systems
- ✓ CO₂ Systems
- ✓ Foam & Deluge
Portable & Safety
- ✓ Portable Extinguishers
- ✓ Wheeled Extinguishers
- ✓ Emergency Lighting
- ✓ Passive Fire Protection
- ✓ Smoke Control
Additional Resources & Support
Everything you need is here
Documents
Brochures, reports, certificates & templates
Help & Support
FAQs, troubleshooting & assistance
Legal
Privacy, compliance & security info
Learning
Coming soon: Training materials
Ready to Get Started?
Everything you need to operate, inspect, document, and manage fire protection systems professionally is here.